Welcome to Help- Please read this first.

[ExnemSims]

Everyone encounters a game problem here and there. Please understand we do not have all of the answers here, but feel free to post your question.
Other members can reply and we will try to help you as soon as possible. Thanks.

[dedrafann]

This is not really a game problem...since you have changed to this great new site I can't download because the password manager has lost my password to downloads.

[nova]

Hi Dedra :) Please read this post. It will tell you the steps you need to take. Thanks ! And Good luck :)

http://www.exnemsims.com/forum/showthread.php?p=4620#post4620

[Exnem]

Hi Dedra

If you still can't download after reading Nova's post please PM me and let me know what email you used to subscribe and if it was paypal or verotel.

@ Nova: thanks for all the help :)

[ashbear160]

i cant seem to get the things ingame or that or i cant find them
i make download
i extract them with winrar
they are in the downloads file of the sims 2
dont know what to do next or whatever

please help me

[ashbear160]

also i found out today thesims2 page they just released the sims 2 pets bodyshop patch that may correct somethings people are complaning in the forums

[LyricLee]

Hi ash- Are you having this problem with all custom content? Do you have custom content enabled in your game?

[ashbear160]

the problem it doesnt even appears in custom content

[LyricLee]

OK so you do have everything enabled in game? ONce you enable it you need to close the game and restart.

Be sure that you are unzipping your files to My Documents/Ea Games/Sims 2/Downloads

Don't use the program files directory.

[ashbear160]

yes it is unzipped it called package file

[LyricLee]

Ash please private message me so I can offer you one on one help there. Thanks :)

[Lucina]

Hi all,

I have a kind same problem than Debra. I have make a donation by paypal yesterday and when I try to download any set, I have a message saying that my password is wrong or not recognize.
It's not my forum password but my downloading password something like aaaaa&aaaa.

Could you help me ???

[LyricLee]

Lucina- the password server seems to be wonky the past few days. Please Pm me with your user name and pass and your paypal email and I can get you fixed up later today. So sorry for the troubles :)