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MinkyDoe
03-23-2007, 12:36 AM
I have written to everyone listed as a helper. Kidd, Michelle, LyricLee, and "customer support". I need someone to contact me ASAP. I have PAID through paypal. I have received my log in and password through them for the download (subscriber) section.

I am logged onto the forum. When I pull up Exnem, it shows me as logged in already. When I attempt to download, it asks for my user name and password. I am supplying the words provided by paypal that I received when I PAID for my subscription. It pops up with a blank screen and then says "unauthorized".....

Please help.

Mindy

LyricLee
03-23-2007, 12:40 AM
Hi Mindy. I never recieved a PM from you. Can you please PM me againw ith your email address and Ill try to get this fixed for you as soon as possible. Thanks!

MinkyDoe
03-23-2007, 11:00 AM
LyricLee

Thanks SOOOOO much............. I finally accessed and downloaded the sushi.

I can't wait to explore your (semi) new site - It looks great!

I can be such a dolt when it comes to computers/registering etc... I appreciate your helping me.

Happy Simming!

LyricLee
03-23-2007, 01:34 PM
Anytime hon, so very glad to help :)

MinkyDoe
04-18-2007, 12:18 PM
Should have come back earlier and changed my smilie, and thanked you for all your help. Honestly, I didn't have much hope of getting "real" assistance on a site this size. BUT, you guys go above and beyond to help download dummies like me.

Thanks. Love the site. Will support continually!!

xoxoxoxoxoxo

Miesy
09-05-2007, 03:17 PM
Hi!

I'm glad i found this thread cos this afternoon i paid for 1 month of download access and now i have the same problem MinkyDoe had.

I have contacted the administrators but untill now i got no reaction.
So hopefully a nice Mod/Administrator can help me out with this little issue.
:)

LyricLee
09-05-2007, 03:58 PM
Hi Miesy :) If you can Private Message me your password and log in information Ill get that fixed up for you

Miesy
09-05-2007, 04:08 PM
Hi Miesy :) If you can Private Message me your password and log in information Ill get that fixed up for you

that was quick!

i'll pm you right away, thanks!